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ICICI Lombard Health Insurance Renewal- How to renew your policy

Gone are the days where you physically need to visit an ICICI Lombard office for renewing your health insurance policy. You can simply renew your health insurance policy from the ICICI Lombard online portal.

This article will highlight all the steps to get this done, so you can renew your policy at the comfort of your home, safely and securely.

ICICI Lombard Health Insurance Renewal Process

Step 1: Visit the ICICI Lombard website

Step 2: Hover over “Claims” in the menu on the top right hand side


You can either click on “All policy renewal” or you can click on the other renewal options based on your needs. For the sake of this article, we will be clicking on “All policy renewal”.

Step 3: Enter your details and press on “Proceed”

Here, you can either renew using your registered phone number, policy number or loan account number. Kindly enter one of the above and click on “Proceed”

Step 4: Check policy details
You will now need to check the policy details such as:

  • Renewal cost
  • Renewal period
  • No claim bonus
  • Other benefits
  • Policy additions, etc.

Once you have checked the details, kindly proceed to make payment

Step 5: Make payment

You will now need to make your payment either through credit card/debit card or net banking. Once the payment is processed, your renewed policy can be downloaded via the portal. A copy of the policy will also be sent to your registered email ID.

You can also request for live chat assistance during the renewal process. The company has a live chat module that is in place to assist their customers and streamline the renewal process. Do not hesitate to contact their live chat agent. You can ask him to walk you through the process side by side.

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