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ICICI Lombard Claim Status – How to check your claim status

 

There are many reasons why you may want to check your health insurance claim status. It is important to be on top of the claims process by regularly checking your claim status from time to time. Any delays should be dealt with by raising a grievance with the company.

Let us understand how you can check the status of your ICICI Lombard health insurance claim online.

 

Step 1: Visit the ICICI Lombard website

ICICI Lombard homepage
ICICI Lombard homepage

You can visit their website by clicking here, or alternatively by entering their URL (https://www.icicilombard.com) in your web browser.

 

Step 2: Hover over the “Claims” dropdown on the top right hand side

ICICI Lombard homepage hovering over claims menu

After you hover your mouse on the “Claims” section, click on the “Health Claims” text. (you can also click on other texts like motor claims, travel claims, home claims, etc)
For the sake of simplicity, we will just focus on health claims.

 

Step 3: Click on “Track Your Claims” on the bottom right side

ICICI Lombard Claims page
ICICI Lombard Claims page

 

Step 4: Enter your claim number or AL number

ICICI Lombard claims status page box
ICICI Lombard claims status page box

Step 5: Check your claim status details

ICICI Lombard claims details page
ICICI Lombard claims details page


You can now check the status of your claim and be updated on the situation.

Side note

Remember, an insurance company should handle most claims within 30 days. If your claim settlement goes beyond 30 days, you should contact the company and demand a swift settlement. If the company still delays the claim, you have the option of raising a grievance with IRDA through their Integrated Grievance Management System.

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