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There are many reasons why you may want to check your health insurance claim status. It is important to be on top of the claims process by regularly checking your claim status from time to time. Any delays should be dealt with by raising a grievance with the company.
Now, Let us understand how you can check the status of your ICICI Lombard health insurance claim online. Being on top of your claim status is quite important and will help you in getting the claim on a timely manner.
You can visit their website by clicking here, or alternatively by entering their URL (https://www.icicilombard.com) in your web browser.
After you hover your mouse on the “Claims” section, click on “Health Claims” (you can also click on other texts like motor claims, travel claims, home claims, etc), but for the sake of simplicity we will just focus on health claims.
Now, you will need to enter your claim number. Once entered, select your user type (retail or corporate) and click on “Proceed.“
You can now check the status of your claim and be updated on the situation.
It is imperative that you are cognizant of any requests made by an insurance company during the claims phase. Handling any additional requests made by an insurance company in a prompt manner will help speed up your claims process.
Here are the most important reasons why you should check your claim status:
Remember, an insurance company should handle most claims within 30 days. If your claim settlement goes beyond 30 days, you should contact the company and demand a swift settlement. If the company still delays the claim, you have the option of raising a grievance with IRDA through their Integrated Grievance Management System.