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TPA

Medi Assist TPA (Complete Details)

Medi Assist TPA acts as a Third-Party Administrator between insurance companies and policyholders. A TPA basically acts as a link between the insurance policyholder and the insurance company. Medi Assist TPA was founded in 2000 by Mr. NS Raghavan.
The company currently has around 3000 employees, has a presence in over 45 cities in India, and has its registered office in Bengaluru, India.

Let us now talk about some of the most important points about Medi Assist TPA, they are:

  • Products and services
  • Customer support
  • Submission of claims
  • Download E-Card
  • Claim intimation
  • Medi Assist TPA Hospital list
  • Company management
  • Notable accomplishments

Products and services

Services

The company provides the following services:

  • Enrolment and on boarding: Medi Assist TPA’s marketing and on boarding team looks after customer acquisition and enrolment. They guide potential customers about the types and kinds of insurance policies available, and the most suitable policy for their needs and requirements.
  • Providing customer support: Providing customer support is one of the most important function of any TPA company. It is the TPA company’s duty to ensure that all customer queries, questions and grievances are catered to and the best possible support is extended to the policyholder.
  • Management of claims: During a claim, the claimant will submit the claim to his/her TPA company and the TPA company will look after the claim management process thereafter. They will act as a link between the policyholder and the insurance company. It is the role of the TPA company and the agent to smoothen things out for the policyholder.

Products

The company provides the following products to its customers:

  • Member platform: The member platform provides policyholders with all of the important details pertaining to their insurance policy. Once logged in, all important insurance related reports can be accessed and downloaded.
  • Outpatient platform: The Outpatient platform can be used by policyholders to get access to important outpatient related details.
  • Claims management platform: Policyholder claims can be accessed and managed through this platform.

Their customers can leverage these technologies in order to get better results for themselves and their families.

Notable accomplishments

Details

Stats

Claims settled

60 Lacs+

Active members

4.5 Cr+

Offices

27

Insurance partners

30

Customer support

Department

Phone Number

Helpline

080 22069449

Helpline

1800 425 9449

Senior Citizen Helpline

1800 419 9493

Email

info@mediassist.in

SMS Facility (to know claim status)

SMS “CLAIMS ” to +91 96631 49992

Submission of claims

You can submit your claim to Medi Assist TPA using the following method:

Step 1) Visit the official Medi Assist TPA website

Step 2) Navigate to the ‘Intimate Claim’ section at the bottom of the website

Step 3) Enter your details

  • Here, you will need to enter either your Medi Assist ID / Employee ID / Policy No. Once entered, click on ‘Identify.’
  • Follow the next guided steps and submit your claim online.

Download E-Card

This is how you can download your Medi Assist TPA E-Card:

Step 1) Visit the official Medi Assist TPA website

Step 2) Navigate to the ‘Download eCard’ section at the bottom of the website

Step 3) Enter your details

Here, you will need to enter either your Medi Assist ID / Employee ID / Policy No. Once entered, click on ‘Identify.’

Medi Assist TPA Hospital list

Check out all of the affiliated hospitals here.

You will simply need to enter your city location and insurance company and the system will show you a list of all empaneled hospitals within your city.

Company management

Name

Contact Details

Dr. Vikram Jit Singh Chhatwal (Director)

https://www.linkedin.com/in/dr-vikram-chhatwal-विक्रम-छतवाल-30372082/

Srimathy Ranganathan (Director)

https://www.linkedin.com/in/srimathy-ranganathan-406b70156/?originalSubdomain=in

Satish Gidugu (CEO)

https://www.linkedin.com/in/satishgidugu/

Source: Medi Assit TPA

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