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Genins India Insurance TPA is an Indian Third Party Administrator (TPA) that acts as a bridge between insurance companies and their policyholders. The TPA company was founded in 1996 and currently operates in 250+ Indian Cities, and has over 30+ offices across the nation.
If you are a customer of Genis India Insurance TPA, there are certain important topics that you would wish to know about, we will talk about the following important aspects of the company:
As a TPA Company, Geninis India has the following roles:
You can file a claim either online or offline. Let us talk about both methods below:
The first thing you should do is immediately inform your agent or TPA company about the hospitalization.
Now, you will have to take a call whether your claim will be a cashless claim or a reimbursement claim. If your claim is a cashless claim, then the entire claim will be directly handled by the insurance company and the hospital. If it is a reimbursement claim, then you will have to meticulously keep a record of all medical documents and store them safely.
If you opt for a reimbursement claim, you will have to submit all of the requested documents such as medical reports, diagnostic reports, admission summary, discharge summary, doctor’s reports, etc to the TPA company. All originals must be submitted. Keep a Xerox copy of all submitted documents for your personal record. Once all documents are submitted, the insurance company will assess the claim.
You can also submit your claim online through the official website. Here’s how:
Here, you will need to enter the following details:
Once entered, click on next and progress, your claim will be intimated to the company. Next, you will have to physically submit the documents to the TPA company to finish your claim submission process.
How can you download your Health E-Card?
Now, enter your policy number and employee number, and press on ‘Download E-Card.’
There are a host of important documents and forms that you can download from the Genins India TPA Download Section, they are:
Just navigate to the ‘Downloads’ section on the top bar of the home page and click on it. You will now be able to download all of the above forms and documents.
Why is it important to check out if your preferred hospital is a network hospital? Well, you can only avail cashless hospitalization through a network hospital. If you get admitted to a non-network hospital, you will have to opt for a reimbursement claim. Therefore, it is extremely important to check if your preferred hospital is an empaneled or network hospital.
Check if your hospital is a network hospital with Genins TPA by following the steps below:
Now, enter the following details:
Now, click on ‘Search.’ You will now be presented a list of all empaneled hospitals for your selected city/state.
18008902359 / +91-120-4144100
Senior Citizens Helpline
You can also reach out to them using their online form.
You can also access the various services and features of the company through their official mobile app (Android) here. The company, as of today does not have an IOS App for Apple users.