The top 5 trends in the insurance industry include:
- Integration of AI & Machine Learning with insurance
- AI Chatbots
- Predictive analysis
- Blockchain technology
- InsureTech solutions
- Solaria Labs
- CCC Intelligent Solutions
- Bold Penguin
- CAPE Analytics
- ZestFinance
There could be major disruptions caused by AI & ML in the following sub sections of insurance:
- Claims handling
- Customer support
- Insurance underwriting
- Fraud detection
- Customer segmentation and classification