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What is iPartner by ICICI Lombard? (Simply Explained)

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What is iPartner by ICICI Lombard? (Simply Explained)

So, are you looking to sell insurance to your prospects but are wondering about how to get going? Well, ICICI Lombard has come up with their iPartner program. What is the ICICI iPartner program? This article will attempt to talk about the most important aspects of the iPartner program, such as:

  • ICICI Lombard iPartner explained
  • Features and benefits of iPartner
  • How to become an iPartner with ICICI Lombard
  • Eligibility criteria
  • ICICI iPartner Pro Mobile App

ICICI iPartner Explained

To understand how the ICICI Lombard iPartner program works, you will first have to understand ‘what is PoSP and its workings?’ PoSP stands for Point of Salesperson. A PoSP has the ability to sell insurance and related products to their clients. He or she essentially acts as an insurance agent.

To become a PoSP, a person has to complete a 15-hour certification program as per IRDA regulation. Once this is done, a PoSP can begin selling insurance on their own. The ICICI Lombard iPartner program is essentially ICICI Lombard’s version of a PoSP program where you can sell ICICI Lombard insurance products to your customer base and get a commission from it.

Features and Benefits of iPartner

  • Brand value of ICICI Lombard: Partnering up with ICICI Lombard through their iPartner program and selling ICICI Lombard insurance policies is ought to be a pleasant experience, as ICICI Lombard has a favorable brand image in the eyes of prospective customers. The sales conversion is likely to be high due to this brand value.
  • Flexible timings: You are your own master after enrolling in the iPartner program. You can select your own work hours and do not have to adhere to any deadlines. Work as much as or as little as you wish.
  • Commissions: As a PoSP, you will be eligible to receive a commission on insurance sales and renewals. The commission rate depends on the type of policy sold.

Type of policy sold

Commission rate

Health insurance

15%

Business insurance

10%

Car insurance

15%

Bike insurance

15%

Data taken from: https://www.icicilombard.com/become-posp-insurance-agent

  • Paperless: As a PoSP, you do not need to collect or deal with any paper work. The entire sales process is online and the customer documents need to be uploaded directly to the ICICI portal. This leads to streamlining of process and ease of management.
  • Online claims: Your customers can directly initiate online claims, they do not need to come to you to initiate a claims request. This saves a lot of time and effort.

How to become an iPartner with ICICI Lombard

You can enroll in the ICICI Lombard iPartner program by following these simple steps:

Step 1: Download the ICICI Lombard iPartner Mobile App

Step 2: Upload your KYC documents

You will now need to upload the following KYC documents to the App:

  • Cancelled check (to setup bank payments)
  • Aadhar Card
  • PAN Card
  • Education certificate

Step 3: Document verification
The company will then verify your documents and accept or decline your application.

Step 4: Sell insurance
Once accepted, you can now sell ICICI Lombard insurance products through the iPartner program.

Eligibility Criteria

Age

Qualification

18+

SSC

ICICI iPartner Pro Mobile App

The iPartner Pro Mobile App has the following features:

  • You can generate insurance quotes through the App.
  • These insurance quotes can be directly sent to your customers.
  • Your customers can directly buy insurance through the sales link generated through the App.
  • You can raise a pay-out request through the App.

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ICICI Lombard Insurance Renewal- How to renew your policy

ICICI Lombard Health Insurance Renewal- How to renew your policy

Gone are the days where you physically need to visit an ICICI Lombard office for renewing your health insurance policy. You can simply renew your health insurance policy from the ICICI Lombard online portal.

This article will highlight all the steps to get this done, so you can renew your policy at the comfort of your home, safely and securely.

ICICI Lombard Health Insurance Renewal Process

Step 1: Visit the ICICI Lombard website

Step 2: Hover over “Claims” in the menu on the top right hand side

 

You can either click on “All policy renewal” or you can click on the other renewal options based on your needs. For the sake of this article, we will be clicking on “All policy renewal”.

Step 3: Enter your details and press on “Proceed”

Here, you can either renew using your registered phone number, policy number or loan account number. Kindly enter one of the above and click on “Proceed”

Step 4: Check policy details
You will now need to check the policy details such as:

  • Renewal cost
  • Renewal period
  • No claim bonus
  • Other benefits
  • Policy additions, etc.

Once you have checked the details, kindly proceed to make payment

Step 5: Make payment

You will now need to make your payment either through credit card/debit card or net banking. Once the payment is processed, your renewed policy can be downloaded via the portal. A copy of the policy will also be sent to your registered email ID.

You can also request for live chat assistance during the renewal process. The company has a live chat module that is in place to assist their customers and streamline the renewal process. Do not hesitate to contact their live chat agent. You can ask him to walk you through the process side by side.

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ICICI Lombard Health Insurance Login Process (Simple Guide)

ICICI Lombard Health Insurance Login (Simple Guide)

This article will provide you a complete understanding on how you can login to your ICICI Lombard health insurance account. Why would you want to login to your ICICI Lombard account in the first place? Well, by logging-in to your account you can pay your premium, request a receipt, verify policy details, among others.

This article will provide a simple to understand guide on how you can register and login to your ICICI Lombard account.

How to login to your ICICI Lombard Account

Let us understand the process of Logging into your Max Bupa account below.

Step 1: Visit the ICICI Lombard Website

First, you will need to visit their website by entering their domain name (https://www.icicilombard.com) into your preferred web browser. Alternatively, you can also visit their website by clicking here.

Step 2: Click on “Login” button on top right hand corner

Step 3: Enter your email ID and password in the customer login page

Once you’ve entered your details, kindly press on the “Login” button.

Step 4: Navigation
You can now check your policy details, pay renewal premiums, raise customer support tickets, go on a live chat, request premium payment receipts, etc.

How to generate your ICICI Lombard login ID

How do you generate your login ID? Simple, just follow the procedure mentioned below to generate your login ID.

Step 1: Click on “Register Now”

After navigating to the login page, you will need to click on the “Register Now” link below the login box.

Step 2: Enter your details and press “Register”

Ensure that all the necessary details like name, email, date of birth, and mobile number are accurate. You will also have to select a new password. Check on the box (after reading the TOS) and press on “Register”

Once registered, you can now use your newly created login credentials to login to the portal at any time and handle your business.

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ICICI Lombard Customer Care- Phone numbers, email ID & social media

ICICI Lombard Customer Care- Phone numbers, email ID & social media

 

Are you looking to contact the ICICI Lombard customer care team? Do you have a query or a grievance? Look no further. This repository will share an updated list of customer care numbers and email IDs that you can use to contact the relevant company official.

ICICI Lombard Customer Care

Business vertical

Contact Number

Email ID

Grievance and complaints

1800 2666 (toll-free)

8655222666 (WhatsApp)

40 6627 3505

customersupport@icicilombard.com

Senior citizens hotline

1800 2666

 

Non-residential Indians

+91 40 6627 3505

 

Claim handling

1800 2666

 

Agricultural insurance

1800 266 9725

 

Travel insurance

1800 102 5721 (claim intimation from India)

 

+1 844 871 1200 (claim intimation from the USA & Canada)

 

+91 124 4498778 (claim intimation from rest of the world)

 

 

 

 

ICICI Lombard Social Media

You may also reach out to the company via their social media handles and ask for a resolution. You can either send them a private message or drop your query on their social media page. Rest assured, companies usually reply to customers on social media.

Social Media

Company Page

Facebook

https://www.facebook.com/ICICILombard/

 

Twitter

https://twitter.com/ICICILombard

 

Linkedin

https://in.linkedin.com/company/icici-lombard

 

 

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ICICI Lombard Claim Status- How to check your claim status

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ICICI Lombard Claim Status – How to check your claim status

There are many reasons why you may want to check your health insurance claim status. It is important to be on top of the claims process by regularly checking your claim status from time to time. Any delays should be dealt with by raising a grievance with the company.

Now, Let us understand how you can check the status of your ICICI Lombard health insurance claim online. Being on top of your claim status is quite important and will help you in getting the claim on a timely manner.

How to check your ICICI Lombard Claim Status

Step 1.) Visit the ICICI Lombard website

You can visit their website by clicking here, or alternatively by entering their URL (https://www.icicilombard.com) in your web browser.

Step 2.) Hover over the “Claims” drop-down on the top right hand side

After you hover your mouse on the “Claims” section, click on “Health Claims” (you can also click on other texts like motor claims, travel claims, home claims, etc),  but for the sake of simplicity we will just focus on health claims.

Step 3.) Enter your claim number or AL number

Now, you will need to enter your claim number. Once entered, select your user type (retail or corporate) and click on “Proceed.

Step 5.) Check your claim status details

You can now check the status of your claim and be updated on the situation.

Importance of checking your ICICI Lombard Claim Status

It is imperative that you are cognizant of any requests made by an insurance company during the claims phase. Handling any additional requests made by an insurance company in a prompt manner will help speed up your claims process.

Here are the most important reasons why you should check your claim status:

  • Additional Information: Insurance companies may ask for additional information during the claims phase. This information will need to be promptly provided by the policyholder if they do not want a delay in their claims processing.
  • Additional Documents: Insurance companies may also ask for additional documents such as additional bills, receipts, medical reports etc, be ready to provide it to them.
  • Complaints: You may have lodged a complaint or grievance with an insurance company and they may have replied to the same. It is important to be on top of this by checking your status.
  • Surveyor: An insurance company may want to contact you regarding a surveyor or investigator visit.

Side Note

Remember, an insurance company should handle most claims within 30 days. If your claim settlement goes beyond 30 days, you should contact the company and demand a swift settlement. If the company still delays the claim, you have the option of raising a grievance with IRDA through their Integrated Grievance Management System.

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ICICI Lombard Health Insurance Plans

ICICI Lombard Health Insurance Plans

Are you interested to know more about the health plans offered by ICICI Lombard? Well, look no further. Let us discuss the various health plans offered by ICICI Lombard and their features.

Top 6 ICICI Lombard Health plans

ICICI Lombard Complete Health Insurance Plan

This is an all-inclusive health plan that financially safeguards you and your loved ones against major medical contingencies. It covers hospitalization expenses, multiple daycare treatments, pre and post-hospitalization charges, and so on. The plan also offers numerous benefits like worldwide coverage, unlimited reinstatement of coverage, and a super no claim bonus that increases the sum insured, maximum up to 50% as a reward for claim-free years.
This plan is available in three variants:- iHealth, Health Shield, Health Elite.

Plan features

  • This plan covers hospitalization and domiciliary expenses in the treatment of any illness or injury.
  • 30 days pre and 60 days post-hospitalization expenses are covered under the plan.
  • Multiple daycare treatments like dialysis, radiotherapy, and more are covered under the plan.
  • 100% sum refill benefit that restores coverage for unrelated or same illness an unlimited number of times.
  • 50% increase of sum insured under super no claim bonus as a reward for claim-free years.
  • Alternative treatments like Ayush are covered under the plan.
  • Organ donor expenses covered up to Rs 10 Lakhs.
  • Free health check-up once a year (Emergency ambulance services are covered including air ambulance).

Plan specifications

  • Sum insured- Rs 2 Lakh- Rs 50 Lakh
  • Age entry- 3 month – 18+
  • Renewability- Lifelong

ICICI Lombard Health Booster Plan

This is a super-top plan that comes into effect when the policyholder has exceeded the sum insured or coverage limit of their base health policy or once the deductible under the policy is paid.
The plan covers all medical and hospital-related expenses incurred in the treatment of any illnesses or injuries.
This plan can be availed on an individual or family floater basis.

Plan features

  • This plan covers inpatient hospitalization expenses.
  • 150 listed daycare procedures and treatments are covered under the plan.
  • 100% sum refill benefit that restores the sum insured if the policyholder runs out of coverage due to previous claims.
  • Ayush inpatient treatment is covered up to sum insured.
  • 60 days pre and 90 days post-hospitalization expenses are covered.
  • Road ambulance expenses covered up to Rs 5,000 per hospitalization.
  • Organ donor expenses covered up to the sum insured.

Plan specifications

  • Sum insured- Rs 5 Lakh- Rs 50 Lakh
  • Age entry- 6 months – No age limit
  • Renewability- Lifelong

ICICI Lombard Personal Protect Plan

This plan is crafted to offer worldwide coverage to the policyholder against accidents. In this plan, the company will pay a lump sum payout of 100% sum insured in case of accidental death or any disablement suffered by the insured individual due to an accident. This plan can be availed on an individual or family floater basis.

Plan features

  • 100% payout of the sum insured to the nominees of the policy in case of accidental death of the policyholder.
  • 100% payout in case of any permanent total disablement suffered by the insured due to an accident.
  • This plan offers worldwide coverage financially shielding from accidents globally.
    No pre-medical check-up is required to avail of the policy.

Plan specifications

  • Sum insured- Rs 3 Lakh- Rs 25 Lakhs
  • Age entry- 18 years- 65 years

ICICI Lombard Arogya Sanjeevani Plan

Arogya Sanjeevani is a basic healthcare policy that is intended to cover hospitalization expenses at an affordable premium.
This plan is available on an individual or family floater basis, where one can cover themself, legally wedded spouse, dependant children, and parents.

Plan features

  • This plan covers hospitalization up to the sum insured limit.
  • 5% increase on SI, max up to 50% for every claim-free year.
  • Alternative treatments like Ayush, Siddha, and so on covered up to the sum insured.
  • Listed modern procedures like deep brain stimulation, robotic surgeries, and so on covered up to 50% of the sum insured limit.
  • 30 days prior and 60 days post-hospitalization expenses covered.
  • Road ambulance expenses covered up to Rs 2000 per hospitalization.

Plan specifications

  • Sum insured- Rs 1 Lakh- Rs 5 Lakh
  • Age entry- 3 months- 65 years
  • Renewability- Lifelong

ICICI Lombard Corona Kavach Plan

This health plan is dedicated to cover all hospitalization expenses incurred in the treatment of the COVID-19. This plan also covers the cost of treatment for any comorbid condition triggered due to the Coronavirus.

Plan features

  • This plan covers hospitalization expenses incurred for a minimum period of 24 hours of admission.
  • The plan also covers home care treatment for COVID-19 for a maximum period of 15 days.
  • Daily cash allowance ranging from Rs 250 to Rs 2500 for a maximum period of 15 days.
  • Road ambulance charges covered up to 2000 per hospitalization.

Plan specifications

  • Sum insured- Rs 50,000 -Rs5 Lakh
  • Age Entry- 18 years- 65 years
  • Policy Term- 3.5 months, 6.5 months, 9.5 months

ICICI Lombard Saral Suraksha Bima Policy

Saral Suraksha Bima is a cash benefit policy that financially protects the insured individual against any accidents.
The company will provide a lump sum payout in the unfortunate event of accidental death or disablement suffered by the insured individual due to an accident.

Plan features

  • 100% sum insured will be paid to the nominees of the policy in case of accidental death of the policyholder.
  • 100% sum insured will be paid in case of permanent total disablement suffered due to accident.
  • Fixed sum insured will be paid in case of any partial disablement suffered due to an accident.

Plan specifications

  • Age entry- 18 years – 70 years
  • Sum insured- Up to Rs 1 Crore

 

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